8mbate Terms and Conditions

General Terms

By accessing or using the 8mbate platform, you confirm that you have fully read and understood these terms and conditions and agree to abide by them. If you do not agree with these terms, please do not use our platform.

These terms and conditions form a legal agreement between 8mbate ("Platform", "we", "us") and the user ("you", "member"). This agreement will be governed in accordance with the applicable laws and regulations of Bangladesh.

8mbate is an online gaming platform operated solely for entertainment purposes. We are committed to ensuring a safe, transparent, and responsible gaming environment for all our members.

Eligibility and Age Requirement

To open an account and use services on 8mbate, you must meet the following conditions:

• You must be at least 21 (twenty-one) years of age. This platform is operated for those aged 21 and above only.
• You must be a legal resident or citizen of Bangladesh.
• You must not have any mental or physical impairment that prevents you from making informed decisions.
• You will not use the platform for any fraudulent or unlawful purpose.
• You have the legal capacity to comply with these terms and conditions.

For age verification purposes, 8mbate may request verified identity documents at any time. Providing false information about age will be considered a serious violation and the account may be suspended immediately.

Account Registration and Verification

3.1 Registration Process

Each individual may register only one account. Creating multiple accounts is strictly prohibited. All information provided at the time of registration must be true, accurate, and complete.

If any of the provided information changes, the member must update their profile immediately. Providing false or misleading information may result in account termination and any deposited funds may be forfeited in such cases.

3.2 Identity Verification (KYC)

8mbate follows a KYC (Know Your Customer) process to ensure secure transactions. Prior to withdrawal or for account verification, any one of the following documents may need to be submitted:

• National Identity Card (NID)
• Passport or birth registration certificate
• Driving licence
• Recent bank statement or mobile banking transaction receipt

Withdrawal requests may not be processed until the verification process is complete. 8mbate will maintain the confidentiality of submitted documents.

Account Security

It is entirely your responsibility to keep your account login details (username and password) confidential. Sharing this information with any third party is prohibited.

In the event of unauthorised access to your account or any suspicious activity, you must notify our support team immediately. 8mbate is not liable for any losses arising from unauthorised use of your account.

In the interest of security, 8mbate may request a password change at any time and reserves the right to temporarily suspend an account if suspicious activity is detected.

Deposits and Withdrawals

5.1 Deposit Terms

The minimum deposit amount on 8mbate is ৳500 (five hundred taka). Available deposit methods are: bKash, Nagad, Rocket, and Upay. The payment details provided at the time of deposit must be in the name of the registered account holder.

Depositing using third-party payment methods is prohibited. If such a transaction is detected, the relevant account may be suspended and the balance may be forfeited.

5.2 Withdrawal Terms

The minimum withdrawal amount is ৳1,000 (one thousand taka). Withdrawal requests are generally processed within 1 hour. However, this may be delayed if the verification process has not been completed.

Withdrawals may only be made through the same method used for the deposit and must be to an account registered in the account holder's own name. Withdrawals may be held if verification is incomplete or if the wagering requirements for a bonus have not been met.

5.3 Transaction Cancellation

8mbate reserves the right to cancel any transaction in the event of fraudulent transactions or system errors. If an excess deposit occurs due to a technical error, the excess amount will be returned.

Bonuses and Promotional Offers

6.1 Welcome Bonus

8mbate offers new members a 100% bonus on their first deposit, up to a maximum of ৳10,000. For example: depositing ৳1,000 gives a ৳1,000 bonus, making a total balance of ৳2,000; depositing ৳22,000 gives the maximum ৳10,000 bonus, making a total balance of ৳32,000.

6.2 Wagering Requirements

The wagering requirement for the welcome bonus is 25 times (25x). This means you must wager 25 times the bonus amount before you can withdraw it. The bonus balance cannot be withdrawn until the wagering requirement is met.

6.3 Bonus Misuse

8mbate reserves the right to prevent any attempt to misuse bonuses or collect bonuses through fraudulent methods. If such activity is detected, the bonus will be cancelled and the account may be suspended.

Claiming bonuses on multiple accounts from the same household, the same IP address, or using the same payment method is prohibited.

6.4 Other Promotions

Temporary promotions, cashback offers, and VIP offers will have their own applicable terms and conditions, which will be stated in the detailed notice for the relevant promotion.

Betting and Gaming Rules

7.1 General Gaming Rules

All games are operated in accordance with 8mbate's own rules and the terms of the relevant game provider (such as Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming). 8mbate's decision on gaming results is final.

8mbate reserves the right to void any winnings that arise from a technical error or software malfunction.

7.2 Fair Play

All games on 8mbate are operated following fair play principles. We use a Random Number Generator (RNG) which keeps game results entirely random and unbiased. The use of any form of manipulation or bots is strictly prohibited.

7.3 Minimum and Maximum Bets

Each game has its own minimum and maximum bet limits, which are displayed within the game itself. 8mbate reserves the right to change bet limits for specific members or under specific circumstances.

Prohibited Activities

The following activities are strictly prohibited on the 8mbate platform:

• Using the platform for money laundering or illegal financial activities.
• Creating multiple accounts to collect bonuses or benefits.
• Playing games using automated software, bots, scripts, or any other artificial means.
• Attempting to access other members' accounts.
• Attempting to breach or undermine the platform's security systems.
• Providing fraudulent information to avoid account verification.
• Behaving in a disrespectful or threatening manner towards other members or 8mbate staff.
• Taking unfair advantage of technical errors on the platform.

If any of the above activities are detected, the account will be closed immediately and all balances may be forfeited. In serious cases, appropriate legal action may be taken.

Limitation of Liability

8mbate is not liable for any losses in the following circumstances:

• If a game is disrupted due to internet disconnection or technical issues.
• If a transaction is delayed due to issues with a third-party payment gateway or mobile banking service.
• If a loss occurs due to the user's own negligence or error.
• In the event of an unexpected technical error, server downtime, or cyber attack.
• If a service has to be suspended due to applicable law or government directive.

8mbate always endeavours to keep its platform secured through SSL encryption and modern security technology. However, as with all online platforms, it is not possible to provide an absolute guarantee of service continuity.

Intellectual Property

All content on the 8mbate platform — logos, brand names, graphics, designs, software code, text, and game content — is protected under the intellectual property rights of 8mbate or the relevant game providers.

Reproducing, distributing, publishing, or using any content from the platform for commercial purposes without prior written permission from 8mbate is prohibited.

Privacy

Our Privacy Policy applies to the collection, storage, and use of your personal information. By agreeing to these terms and conditions, you will also be considered to have agreed to our Privacy Policy.

8mbate will not disclose your personal information to any third party except under legal obligation, court order, or directive from a government authority.

Changes to Terms

8mbate reserves the right to change, amend, or update these terms and conditions at any time. Updated terms will take effect from the date of publication.

For significant changes, 8mbate will endeavour to notify members via email or a notice on the platform. Continued use of the platform after any changes will be taken as acceptance of the new terms.

If you do not accept the updated terms, your only option will be to close your account and withdraw your balance.

Account Closure and Termination

13.1 Closure at the Member's Initiative

You may close your account at any time by notifying the support team via live chat or email. Any available balance must be withdrawn before the account is closed (subject to bonus wagering requirements being met).

13.2 Termination by 8mbate

8mbate may suspend or permanently terminate an account for any of the following reasons:

• Violation of any clause of these Terms and Conditions.
• Fraudulent activity or bonus abuse.
• Providing false identity or information.
• Suspicious money laundering activity.
• Due to legal or regulatory requirements.

In the event of termination, the decision on any applicable balance refund will be made on a case-by-case basis considering the circumstances.

13.3 Self-Exclusion for Responsible Gaming

If you are experiencing gambling problems, you may apply for a self-exclusion service. Detailed information on this is available on our Responsible Gaming page.

Contact & Complaints

For any questions, feedback, or complaints regarding these Terms and Conditions, please contact us:

Complaints Process: After a complaint is submitted, our team will review the matter and provide a resolution as quickly as possible. Complex issues may require additional investigation.

Any disputes relating to these Terms and Conditions will be resolved in accordance with the applicable laws of Bangladesh. Both parties will first attempt to reach a resolution through discussion.

For ages 21+ only. Gaming addiction is a serious problem — if you need help, visit our Responsible Gaming page.